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Taunton Leisure

  1. Am I eligible?

    To apply for finance you must be: At least 18 years old. A permanent UK resident. In regular employment (minimum of 16 hours per week) including self-employed, or living with your spouse/partner who is in regular employment. In receipt of a pension if you are retired. Able to confirm sufficient income if you are registered disabled.

  2. Who provides your finance?

    Our online finance provider is V12 Retail Finance. Our in-store finance provider is Hitachi Capital (UK) PLC.

  3. Can I get my finance order delivered to an alternative address?

    Finance orders can only be shipped to your billing address for security reasons. We have a range of delivery options online to allow flexible times and dates (so you don't have worry about missing it). Alternatively you can apply for finance in-store to collect at a time convienient to you.

  4. Is there a limit to the amount I can spend?

    The maximum you can spend when applying for finance is £15,000 per order.

  5. When is my first finance payment taken?

    Your first finance payment will be taken 1 month after we dispatch your item(s) to you.

  6. Can I pay the remainder of the loan off early?

    Yes you can. You will need to call V12 on 02920 468900.

  7. Can I return an item I bought using finance for a refund?

    You can return any item, even if purchasing using finance. Follow our normal returns procedure (see here) and we will notify V12 finance. It will then take V12 between 3-5 days to cancel your finance and refund your deposit plus any previous payment.

    Please note: you can't return an item on finance if it reduces the value of your basket to below £250 or if muliple items were purchased using the same finance.

  8. Can I return an item I bought using finance for an exchange?

    We can an exchange a like-for-like item or a different product of the same value. Or, we can offer you a voucher of the same value as the item(s) you are returning. This voucher can be used for any item

Finance example

Product value is £3000.00

£68.86
Taunton Leisure Ltd, Victoria House, Taunton, Somerset, TA1 3FA Company No: 3603607 VAT No: GB 720970835 © Integrated Ecommerce © Citrus-Lime Limited