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Taunton Leisure Delivery Details

Free Standard Delivery

Free for orders over £50
(£3.95 for orders below £50)
3 - 5 Working days via Royal Mail Tracked 48
Royal Mail deliver Monday - Saturday

DPD Courier Delivery

Free DPD delivery for orders over £250
(£5.95 for orders below £250)
Delivered in 1 - 2 Working days via DPD Courier
Saturday / Sunday Delivery £10.95
Service unavailable for highlands and islands locations - See FAQ's for more info

Fedex Courier Delivery

Next Working Day Delivery for UK orders
Free for orders over £150 (£4.95 for orders below this)
Great fast service for standard UK orders and the service we use for tents and larger / heavier orders.

Click & Collect

Taunton Leisure Click and Collect

Choose Click & Collect during checkout, complete your purchase as usual and the selected store will be in touch when the item is ready for collection.
You can check the available stock in the store on each product page.

DPD Pickup

Pick up your order from your nearest DPD Pickup Point
Not going to be home? You can have your order delivered to your local DPD Pickup Point. Choose DPD Pickup in the checkout and find your local DPD Pickup Point.


Can I collect from a Taunton Leisure store?

Yes, you can collect your order from one of our stores

Choose Click & Collect in the checkout and select your preferred store.

You can check the available stock in the store on each product page.

Once ready the store will be in contact to confirm the item is ready for collection.

Can you send my order to an alternative address?

When placing your order you can manage your address book at checkout or anytime for subsequent orders from your account.

If you wish to change the delivery address after placing an order, but before it has been despatched, please contact customer service ASAP on 01823 275121. We are open Monday to Friday 9am-5pm

Can I change the delivery address once the parcel has been despatched?

For deliveries sent with Royal Mail we are unable to amend the address once the parcel has left us.

For DPD Delivery the best option is for you to manage the delivery process through the DPD Predict service, whereby you can opt to upgrade delivery, select a safe place, nominate a neighbour, Pick Up shop and more.

Change of adddress that involve the parcel going to another depot may incur a charge and/or delay

My address is in a Highlands & Islands location, how much will delivery be?

We will always try to delivery your order using Royal Mail Tracked 48 service, which is free for orders over £50. This service is up to 20kg and 61 x 46 x 46cm.

For larger weights and dimensions we have to use DPD which add a surcharge to these destinations, this will be calculated at checkout but if you have any questions please contact us.

How can I track my parcel?

We ship with Royal Mail Tracked 48 and DPD courier - both are tracked services and can be looked up online using your tracking number.

Once your order has been despatched you will be sent an email with tracking information and a link to the courier website

When will my order arrive?

Standard delivery is 2 - 3 working days from despatch (with 90% arriving in two days). DPD courier services are next working day for standard UK addresses and two days for Highlands & Islands. Weekend nominated delivery is also available for an extra charge.

Please note: Unless otherwise advised when you checkout we despatch all order placed before 3pm on the same day (Monday - Friday Excluding Bank Holidays)

Can you leave my parcel in a safe place or with a neighbour?

Yes, for some deliveries

FOR ROYAL MAIL DELIVERIES: Royal Mail will try a neighbour but usually can’t leave items anywhere else not secure so will leave a card with details for collection from a delivery office.

FOR DPD DELIVERIES: DPD offer a variety of ways to customise and personalise your delivery. Instructions regarding safe places for deliveries or other requests arehandled by the customer through the DPD predict service.Links to these features are provided via text & email after your order has been despatched.

Be sure to add in your email/SMS info for this function. We have no facility for adding information to any DPD orders once they have been despatched.

Delivery Terms & Conditions

Our standard terms and conditions for all deliveries.

All goods are subject to availability. In the event that we are unable to supply your goods within thirty days, we will inform you as soon as possible. Outstanding orders / items can be cancelled at any time prior to despatch.

Please note: For larger items we may send with a DPD Courier Delivery / TNT

In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within 2working days of receipt. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory.

In the event an order / delivery is not received you must advise us within 5 working days of the shipping date as advised by email / sms. All orders are sent with tracking in order we can confirm safe delivery.

We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.

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    Taunton Leisure Ltd, Victoria House, Taunton, Somerset, TA1 3FA Company No: 3603607 VAT No: GB 720970835 © Integrated Ecommerce © Citrus-Lime Limited Credit subject to status and affordability. Terms & Conditions Apply. Taunton Leisure trading as are a credit broker and are Authorised and Regulated by the Financial Conduct Authority. Credit is provided by Novuna Personal Finance, a division of Novuna Personal Finance PLC Authorised and Regulated by the Financial Conduct Authority. Novuna Personal Finance PLC is authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348. The register can be accessed through