We deliver to selected European countries by DPD Courier or Royal Mail International Signed For postal delivery.
|Zone||Country||Cost (in £)||Shipping time (in working days)|
|2||Austria||From £13.95||3 Days|
|1||Belgium||From £12.95||2 Days|
|3||Czech Republic||From £19.95||3 - 4 Days|
|2||Denmark||From £13.95||3 Days|
|4||Estonia||From £22.95||4 - 5 Days|
|4||Finland||From £22.95||4 - 5 Days|
|1||France||From £12.95||2 Days|
|1||Germany||From £12.95||2 Days|
|4||Hungary||From £22.95||4 - 5 Days|
|1||Ireland||From £12.95||2 Days|
|3||Italy||From £19.95||3 - 4 Days|
|1||Luxembourg||From £12.95||2 Days|
|1||Netherlands||From £12.95||2 Days|
|4||Poland||From £22.95||4 - 5 Days|
|4||Portugal||From £22.95||4 - 5 Days|
|3||Slovakia||From £19.95||3 - 4 Days|
|4||Slovenia||From £22.95||4 - 5 Days|
|3||Spain||From £19.95||3 - 4 Days|
|4||Sweden||From £22.95||4 - 5 Days|
Shipping is calculated when you checkout based on weight and number of parcels. For large or freight orders we reserve the right to request extra shipping payment before your order is dispatched.
European Order and Shipping FAQ's
What currency will I be charged in?
We charge for all our orders in GBP (Pounds), you can get an indication of the local currency price by clicking the currency symbols at the top right of the page. Exchange rates are an indication only and the actual amount charged will be subject to your card issuers terms.
What methods of payment do you accept?
We accept Visa, Mastercard, Maestro and PayPal, all orders are subject to security checks. For PayPal orders we may contact you at the PayPal email account address to check on the correct delivery details before shipping.
Are the prices on the web shown with or without VAT?
All our prices include VAT where applicable. Orders shipped within the EU must include VAT on the invoice.
I am a registered EU business can I buy without paying UK VAT?
Yes this is possible but not online, please contact customer services for more info. We will require a business purchase order, your country vat number and delivery must be to this address.
What extra duties or customs charges will I pay?
There are no import / export duties on goods shipped within the EU as Vat is already included.
I've been asked to pay more shipping costs - how do I do this?
If you have been advised that due to size or weight extra shipping is payable you can buy extra shipping, follow the instructions send by customer services.
When will my order be dispatched?
Dispatched in 1 working day – with delivery times indicated for your country in the above table.
Can you ship large / heavy items to Europe?
We can ship products up to 31.5kg, to the countries above. Heavier weights than this are not economic to ship due to very high courier charges.
Why am I being asked to pay more shipping than the cost above?
Although our checkout is configured to charge the correct delivery costs in rare occasions due to the weight or physical size of the your basket contents your order may need to be sent as two or more parcels. We will contact to advise of this on the next working day and ask how you wish to proceed.
How will I track my delivery?
When your order has been dispatched, you will received an e-mail with the tracking number and the courier used. Often the consignment number gets assigned additional or different parcel reference numbers when they arrive in your destination country, you will be advise of these.
What guarantee do I get for my products?
You will get the standard manufacturer warranty on all purchases.
My question isn't answered here?
Any questions please e-mail us at [email protected] or call us Monday to Friday 9am – 5pm on 0441823 275121