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How to Shop & Ways to Pay

How to Shop & Ways to Pay

How to Shop

We want to make shopping with Taunton Leisure as safe, easy and hassle free as possible.


We accept the following methods of payment for online orders.

 Credit Cards Accepted
At no time during the online payment & order process do we have your card details.
These are held securely by Sagepay (formerly known as Protx) the largest independent Payment Service Provider in the country, Sagepay provides secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK.

For more information on Sagepay Click Here

We use the highest strength industry standard SSL security to process your payment and personal details
You can check this with the appearance of a padlock at the bottom web browser bar and the web address prefix starting with https:www etc with the added 's' after the https to denote a secure page.

We are an established family run business with 30 years trading
As well as online sales we have 3 stores & tent shows and you can contact us at any time on any number and we will help. We have built up a strong reputation for service, fairness and quality and aim to keep it that way.

You can order online, by phone or by post.

Call 01823 275121 to order by phone - Sales Orderline open from 8am -8pm, 7 days a week.

Click here to download a form for orders by post.

If you're a first time shopper here's a few tips.

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Step 1 - Search for your product, you can browse categories, brands & activitiies on the left hand side or just type in the search box and click search.
Search torch button



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Step 2 - Select the product  & size (if required) using the
'Please select a product option drop down box' and add to basket. Your basket contents and total cost will always be in the top right. You can remove products at any time before going to the checkout.
Add to Basket Icon







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Step 3 - Click to view your basket (top right) and then proceed to checkout. We will take some information from you such as billing & shipping addresses & contact info.
basket





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Step 4 - If you are a new customer then click the button and we will create an account for you.
Your primary address must be where your card payment is registered to. You can add alternate delivery address(s) later. Your account details and password will be emailed to you and you can update your password from the 'My Account' login top right of each page.
New Customers Button
Existing account








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Step 5 - You can then select an alternate delivery address if you like, or just click through to ship to the primary address
Deliver to this address icon



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Step 4 - Payment - you will pass securely to our payment provider Protx who are the largest independent payment service provider in the country, trusted by thousands of online and mail order businesses across the UK.
Pay at Protx button





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Step 5 - Confirmation - you will receive email confirmation of payment and order and you can check the progress of your order at any time through the 'My Account' link top right of the pages. We'll let you know when the order's on the way to you.
email confirmation


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Order smallprint.

We are pleased to accept orders by any of the following methods. Online transaction (secure server), e-mail (unsecure), post, fax or through any of our stores. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Maestro (formerly Switch) and Solo. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

HM Forces BFPO Orders
We are not currently able to accept online orders for HM forces BFPO delivery, however we are pleased to accept telephone orders through the Taunton Store. Please call 01823 332987. Mon - Sat 9am - 5.30pm.
Deliveries to BFPO addresses are charged at our normal rates and are sent via the Forces internal mail service at Mill Hill. Individual members of HM Forces serving in EU countries (excluding The United Kingdom and Northern Ireland ) will be charged VAT on any order unless: goods are for the personal use of the individual or their dependants, or for individual use on official duties and goods are delivered to an EU country. Every order must be accompanied by a declaration that the individual is a member of HM Forces serving within the EU and that the above conditions apply.