Viewing:
Homepage
Help & Support
How to Shop & Ways to Pay

How to Shop & Ways to Pay

We accept the following methods of payment for online orders.

Credit Cards Accepted

At no time during the online payment & order process do we have your card details.
These are held securely by Sagepay (formerly known as Protx) the largest independent Payment Service Provider in the country, Sagepay provides secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK. For more information on Sagepay Click Here

We use the highest strength industry standard SSL security to process your payment and personal details
You can check this with the appearance of a padlock at the bottom web browser bar and the web address prefix starting with https:www etc with the added 's' after the https to denote a secure page.

We are an established family run business with over 30 years trading
As well as online sales we have 3 stores & tent show and you can contact us at any time on any number and we will always try help. We have built up a strong reputation for service, fairness and quality and aim to keep it that way.

You can order online, by phone or by post. Call 01823 275121 to order by phone - open from 9am - 5pm - Monday - Friday (excluding Bank Holidays) Or Click here to download a form for orders by post.  It's a little slower to be honest but if that's your preferred method then no problem!

If you're a first time shopper here's a few tips.

.................................................................................................................................................................................

Search for your product ....

You can browse categories, brands & activities on the left hand side or use the search box.

All our products showing in stock are available at the time of ordering, of course we're not perfect and stock errors do happen! If this is the case we'll let you know as soon as possible and offer an alternative if we can.



.................................................................................................................................................................................

Add to Shopping Bag

Select the product  & size (if required) using the
'Please select a product option drop down box' and add to basket.

Your basket contents and total cost will always be in the top right. You can remove products at any time before going to the checkout.

Add to Basket Icon







.................................................................................................................................................................................

Click Your Shopping Bag

To view your bag (top right) and  proceed to checkout.

basket





.................................................................................................................................................................................

New customers - 

 You can checkout as a guest or register with us to track our order(s). 

Your account details and password will be emailed to you and you can update your password from  your account.

PayPal - to checkout quickly and securely you can also use PayPal. This will check you out as a guest so no logins or remembering passwords!

Just click 'Pay with PayPal'

Existing customers - use the login and we will have all of your address details etc to use for your order. If you have forgotten your password then click here.

New Customers Button








.................................................................................................................................................................................

Addresses

Your billing address must be where your card is registered to.

You can add alternate delivery address(s) later or just click through to ship to the primary address.

We have postcode lookup for easy quick address entry.

 

 

 



.................................................................................................................................................................................

Choose delivery method -

Choose from several options depending on the speed and service you require.

Click here for our delivery info





.................................................................................................................................................................................

Payment

Our card payments are handled by Sagepay - we never have your card details - they are passed securely to our payment provider.

You also have the option to opt for PayPal at this stage if you wish.


.................................................................................................................................................................................

Card Details

Straightforward here, complete with your card numbers etc.

As a responsible seller and for yours and our security we are fully signed up to Verified by Visa & Mastercard Securecode, it's like chip & pin for online. 

If your card is part of the scheme you will be asked to verify the sale.

 

That's it!

You will get order confirmation by email, this may take a few minutes to get to you, we will also email you when the order is on it's way.

Order smallprint.

We are pleased to accept orders by any of the following methods. Online transaction (secure server), e-mail (unsecure), post, fax or through any of our stores.

All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Maestro (formerly Switch), Solo and PayPal. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a payment in the name of the registered cardholder.