Scarpa Women's Ranger II GTX Active Boots
A welcome update to a Scarpa walkers classic the new Men's Ranger II GTX has the updated 'Activ Fit' ....
A welcome update to a Scarpa walkers classic the new Men's Ranger II GTX has the updated 'Activ Fit' ....
The Bandolier is both an alternative and a supplement to the conventional harness racking system. Some climbers use them .......
The Outwell Monterey 5 Tent is an all-new, three-room tunnel tent (2 bedrooms and a living room) capable of sleeping up .......
The Genesis Superdry is a robust, heavy-duty half-rope for alpine and icefall climbing....
This quickdraw has a straight gate and bent gate Spirit karabiner and an Express sling. The wid3e sling provides excellent......
The Sorel Women's Winter Carnival is a versatile and funtional waterproof boot for winter wear, from from après ski to a t......
The North Face Men’s Evolution Triclimate™ Jacket is a 3-in-1 shell jacket fleece combination...
Great value 4 season walking socks, with these Brasher Explorer 4 socks you get 2 pairs, one charcoal grey, one denim blue....
Old-school styling meets all-weather readiness in this updated winter classic, reinvented in heritage colors and waxed canvas...
The Morpheus from Mountain Equipment is a lightweight but full spec jacket designed for year round use...
The hand warmers are ideal for all outdoor sports or spectating in cold weather. ...
The toe warmers are ideal for all outdoor sports or spectating in cold weather. ...
One of our best sellers, these natural Icebreaker Boxers feel fantastic next to the skin. Wearing these merino wool briefs......
Designed for indoor use, these Trekmates soft pile fleece footwarmers with Thinsulate lining are perfect for the home, ten......
The North Face Men's Massif is a high loft down vest providing core warmth and comfort for the colder months. A versatile ......
The Camp Bistro is a high power single burner stove that's practical and easy to use, providing 2200w of heat. It runs fro......
If you're involved in an accident and you can't speak for yourself, the UTAG Card can provide vital medical information an......
The Knife blade from Camp is classic piton for mixed winter climbing when nothing else will do. Still useful for your r......
The Lifesystems Burns Kit is a compact first aid pack containing 3 burn gel sachets, a burn shield, non-adherent dressings......
Designed for those climbers who spend as much time indoors as out! The Velcro closure makes the Scarpa Force the perfect c......
Thanks for visiting tauntonleisure.com, below you will find some useful topics together with a growing range of buying guides and gear advice. If you don't find the answer to your question then click here to email us your query, or if you prefer call our customer services on 01823 275121 open 9am - 5pm Monday - Friday excluding bank holidays.
We are also building up a selection of faq's that may help answer your question, see below.
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Q.Please do you offer a forces discount?
We offer a 10% discount on any regular prices however lots of our online prices have already been discounted. The saving applies to the regular retail price of products and has some exclusions e.g any sale, special offers & Tentipi products .
Our online system does not give an automatic discount but you can either place your order with a note (in the delivery notes section) to say you are in the forces and we can manually adjust the payment if discount can be applied, or alternatively you can phone us between 9am and 5pm on a week day on 01823 275121 and we can let you know the price that is available and take your card details over the phone.
Or send an email to webstore@tauntonleisure.com with a list of the items you wish to purchase (with product codes) and we can phone you back (on a UK line).
Q.You do not have what I want on-line, will you do a special order for me?
We are sorry we do not have what you are looking for. If this is not an item we usually stock you would only be able to purchase through a special order in one of our shops.
A special order is an order for an item that we do not normally stock. We can't take special orders online or by phone, but one of our shops, (or another retailer who stocks the brand of products you are looking for), may be able to order it for you.
If our shops special order an item for you, they do, however, have some guidelines that we would like you to be aware of...
Click Here to review our store locations
We hope you manage to find the exact product you are looking for!
Q. Can I purchase Gift vouchers from you?
Yes we do sell Gift Cards for in store use only click here to view & buy
All gift voucher orders will be sent via Royal Mail Signed For Service.
If they are for a present we can send them direct to the gift recipient with a personal message on the delivery note - Just specify an alternative delivery address then add your note into the 'Delivery Instructions / Gift Note' box in the checkout.
Currently you can't spend them on-line but you can order over the phone and spend in store. Or you can use them as payment for an order by post. Please phone customer services between 9 - 5pm for more help.
Q.Why am I being charged an additional £5 delivery charge?
Delivery to Highlands & Islands & Offshore UK postcodes attract an additional £5 surcharge. This represents the extra costs we incur from our courier.
If the order's total parcel weight is below 5kg and within dimensions allowed we can send your parcel using Royal Mail and we will waive this charge and refund your £5 when the order is dispatched. Click here for more information on this subject.
Q How can I return a faulty item bought from you?
In the first instance please give us a call or drop us a mail so we can start the process of sorting it out for you. Click here for more info on this subject. For products bought from our stores that are faulty then please return the items together with your receipt to any of our stores and they can deal with it for you.
If you can't find the answer to the question from our help above then please click here to send us your question or call Customer Services us on 01823 275121 9am - 5pm, Mon - Fri.
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