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European Delivery Information

European Delivery Information

We offer European delivery to selected countries that are cost effective to ship to using our courier DPD or using Royal Mail International Signed For delivery. If the weight & size of the order is over 30 kg or can only be shipped in 2 or more parcels we will contact you by email with details of the additional shipping payment required.

All our large 2 box tents are configured to take the correct shipping when you order so no further costs are usually due.

Please click here to email your enquiry if you require help or a quote for delivery.

Countries and costs (in UK £) & typical delivery times are below -

Destination Cost

Cost for a 2 parcel delivery

(eg large tents)

Delivery time
AUSTRIA  £13 £26 3 days
BELGIUM £13 £26 2 days
CZECH REPUBLIC £15 £30 3-4 days
DENMARK  £19 £38 3 days
FINLAND £23 £46 4-5 days
FRANCE  £13 £26 2 days
GERMANY  £13 £26 2 days
IRELAND  £14 £28 4-6 days
ITALY  £20 £40 3-4 days
LUXEMBOURG  £13 £26 2 days
NETHERLANDS £13 £26 2 days
PORTUGAL £17 £34 4-5 days
SLOVAKIA  £16 £32 3-4 days
SPAIN £21 £42 3-4 days
SWEDEN £20 £40 4-5 days

European Shipping & Delivery FAQ's

Q. Do you sell in Euros or Pounds?

A. We charge for all our orders in GBP (Pounds), you can get an indication of the likley Euro price by clicking the € symbol ot the top right of the page. Exchange rates are an indication only and the actual amount charged will be subject to your card issuers terms.

Q. Are the prices on the web shown with or without VAT?
 
A. The prices shown are with VAT but when you place your order and your address is recognised as a country where VAT is not applicable then the items in your basket will show at the price less VAT.

Q. How do I pay for more shipping?

A. If you have been advised that due to size or weight extra shipping is payable you can buy extra shipping just like a product. This adds £1 to your basket then when you complete the order  additional parcel shipping will be added as per the costs per country above. Click here to buy extra European Shipping


Q. When will my order be dispatched?

A. Dispatched in 2 - 3 working days - with delivery times indicated for your country in the above table. If the order is over 30kg or due to size has to be shipped in multiple consignments  we will contact you to advise of the extra shipping payable and this may delay dispatch. We will email to confirm once your order has been shipped.

Q. Can you ship large / heavy items to Europe?

A. We can ship a parcel upto 30kg, to the countries above.

Q. Why am I being asked to pay more shipping than the cost above?

A. Your order may need to be sent as two or more parcels due to size and weight. Our large tent range is configured to charge the correct shipping but some other orders over 30kg will need to be delivered in 2 or more parcels. We will contact by email to arrange payment for extra shipping.

Q. How will I track my delivery?

A. When your order has been despatched, you will received an e-mail with the tracking number and the courier used. Often the consignment number gets assigned additional or different parcel reference numbers when they arrive in your destination country, you will be advise of these.

Q. What guarantee do I get for my products?

A. You will get the usual manufactures year warranty. 

Q. I have a problem how do I sort it out?

A. Any problems please e-mail us at webstore@tauntonleisure.com or call us Monday to Friday 9am - 5pm on 0441823 275121