Viewing:
Homepage
BFPO Orders

BFPO Orders

Please note:

For Vat free BFPO locations - Choose 'BFPO Vat Free' as the country when you checkout

For non - vat free BFPO locations - Choose 'BFPO' as the country when you checkout

BFPO Order Details

All our products are listed and priced inclusive of UK VAT at 20% where applicable.

We can ship orders to BFPO addresses excluding VAT subject to the following details and conditions.

  • If you believe your location is eligible for tax free sales you must select  BFPO Vat Free as the country option.
  • If you are not eligible for tax free sales but still require BFPO delivery then you must select  BFPO as the country option.
  • Delivery is made using Parcelforce BFPO Commercial Receipts service and costs £9.95.
  • BFPO delivery is subject weight and size restrictions which depend on your location. If you order products that exceed the maximum allowed measurements, unless the items can be delivered by splitting the order we will will not be able to ship them, if this is the case we will get in touch by email to discuss.
  • Note there is a 2kg weight restriction on parcels to Iraq and Afghanistan.
  • Tracking is only available up to receipt at the BFPO distribution hub. Although delivery will be made to the hub in 48 hours, depending on your operational location, delivery to you may take a number of weeks.

Vat Free Orders

Outside Europe - Customers who have a delivery address outside the European Union (EU) do not have to pay UK Value Added Tax (VAT) and this includes members of HM Forces at BFPO addresses outside the EU. Select 'BFPO Vat Free' as your country and the cost of the basket and order will be recalculated at checkout with the VAT deducted.

Inside Europe - HM Forces personnel with a delivery address outside the UK but inside the EU may also be exempt from paying VAT but only when a correctly completed and signed form has been provided. This can be emailed or faxed to 01823 256002. (details below)

Many personnel have an authorisation certificate or letter already and this can be forwarded.

If not a suitable form is available by clicking here  or for Word format click here 

Customers who give a BFPO delivery address in the EU and claim Vat Free status will have their order processed, but it will not be dispatched until we have received a suitable certificate or letter that confirms entitlement. If we have not received it within14 days the order will be cancelled unless you contact us to explain the situation.

Once you have ordered from us once, and we have received the relevent documentation, this can then be held on file and provided your delivery details remain the same we will not require it again. If your delivery location / BFPO address has changed then a new form will be required. In case of any query or investigation in the future, we may ask for a further authorisation if required to by HMRC.

It is a criminal offence to make false declarations relating to your tax status.